This project involved developing information about new processes for Quality Assurance auditing in FaHCSIA disability advocacy services to be used by the people with disability using these services. Two booklets were developed. One is an Easy Read booklet containing clear and accessible information and supporting pictorial graphics for people with intellectual or cognitive disability. The other is a more detailed booklet with standard information. These booklets aim to support the participation and involvement of people with disability in the policy processes for disability advocacy services.
Australian Government Department of Families, Housing, Community Services and Indigenous Affairs
Meltzer, A. (2013). Information for Consumers (PDF), National Disability Advocacy Program and Quality Assurance. (PDF) [371 Kb] Information for consumers.
Department of Families, Housing, Community Services and Indigenous Affairs, Queensland (written by Meltzer, A.) (2012), National Disability Advocacy Program and Quality Assurance- How do I know if my disability advocacy agency is doing a good job for me? - Easy Read booklet (PDF), for the Department of Families, Housing, Community Services and Indigenous Affairs, Queensland. (PDF)