Among our Faculty members, you will meet scholars who are established leaders in their fields, and also the best and brightest of a rising generation of teachers and researchers.

See our key contacts for lists of academics and staff members that you may need to connect with to help you stay on track, and also to explore further academic activities.

Current  UNSW ADA students

For all our current for all our current UNSW ADA student, we are here to help! For any question you might have, reach out to us via FASSConnect and we’ll connect you with the right people. We’re here to support you in your studies.

Your experience is important to us and we are keen to hear from you and assist you. If the chat is closed, your query will be redirected to the email address.

This functionality is available all week, with set hours on each day. 

The opening hours for Live Chat are as follow:

Monday to Friday from 9:30am to 4:30pm

If you are a current student seeking advice specific to your studies, such as program requirements, progression, transfer or other questions, the ADA student Student Services team are here to assist you. Please contact them via phone on +61 (2) 8936 7005 or submit the online enquiry form if you prefer. Their office hours are Monday-Friday, 10am-5pm.

To assist you in finding the right contacts to reach out to, we have included below a list of key contacts.

Prospective students

If you are a prospective student seeking advice on our programs, a specialist is here to advise you in our enquiry centre via

    Key Contacts

    Faculty Leadership

    Dean – Professor Claire Annesley 

    Deputy Dean – Associate Professor Bruce Watson

    Associate Dean Education – Associate Professor Cath Ellis

    Associate Dean Enterprise, Impact and Engagement – Associate Professor Christy Newman & Associate Professor Jennifer Biddle

    Associate Dean Graduate Research – Dr Uros Cvoro

    Associate Dean Indigenous – Dr BJ Newton

    Associate Dean International – Lisa Zamberlan

    Associate Dean Research – Professor Michael Ostwald

    Director Student Experience – Dr Alanya Drummond

    Director Education Innovation – Dr Mark Ian Jones

    Faculty Executive Director – David Cami

    Faculty Staff

    Deputy Faculty Executive Director – Catherine Rowe

    Operations Manager – Joann Bowers

    Change Manager – Melody Framp

    Education Innovation/ Excellence Manager – Morgan Sutton

    Research Innovation Manager – Vanessa Traynor

    Student Innovation Opportunities Manager – Anthony Ward

    UNSW Galleries Director – José Da Silva

    Executive Officer – Melinda Harvey 

    Heads of School/Centre Directors

    The Head of School / Centre Director works closely with the Dean and the University leadership teams to lead and manage the School or Centre’s strategic direction and student education experience.

    Your Head of School or Centre Director is here to support you and can be contacted directly for any queries or concerns you have that cannot be sufficiently addressed by your Deputy Head of School (Learning and Teaching) or Deputy Head of School (Research).

    Contact details for your Head of School / Centre Director are below:

    Deputy Heads of School, Learning and Teaching

    The Deputy Head of School, Learning & Teaching, has oversight over the planning, administration, and delivery of the learning and teaching portfolio in the School.

    Any queries or concerns that cannot or have not been effectively answered by your course convenor, Stream/Program Convenor or Grievance Officer, please contact your DHoS (L&T). Your DHoS (L&T) would also welcome any feedback you may have about your student experience in the School.

    Contact details for your Deputy Head of School (Learning and Teaching) are below:

    Deputy Heads of School, Research

    The Deputy Head of School (Research) leads and supports the School’s academic research programs, and is available to assist you with research strategy, publication strategy and planning your career in research.

    For any queries related to postgraduate research that cannot be addressed by your Postgraduate Research Co-ordinator, you can forward your query to the Deputy Head of School (Research).

    Contact details for your Deputy Heads of School (Research) are below:

    School Manager

    The School Manager is responsible for the hands-on administrative and operational management of the School.  
    School Managers oversee the teaching support and general administration of the School.

    Any student related enquiries should be directed first to your course convenor or The Nucleus: Student Hub. School Managers are available to assist you if you are unsure who to direct your enquiries to.

    Contact details for your School Manager are below:

    School of Art and Design (A&D) 

    Head of School (HOS) – Professor Edward Sheer

    Deputy Head of School, Art – Dr Grant Stevens

    Deputy Head of School, Design – Associate Professor Vaughan Rees

    Director, Research – Dr Ollie Bown & Dr Bianca Hester

    Director, Learning and Teaching – Dr Zoe Veness

    School Manager – Steven Shears

    School of Built Environment (BE)

    Head of School (HOS) – Dr Philip Oldfield

    Deputy Head of School (Education) – Catherine Evans

    School Manager – Bronwen Jones

    School of the Arts and Media (SAM) 

    Head of School (HOS) – Professor Michael Balfour

    Deputy Head of School, Learning and Teaching – Dr Collin Chua

    Deputy Head of School, Research – Dr Lisa Trahair

    School Manager – Julie Miller

    School of Education 

    Head of School (HOS) – Professor Kim Beswick

    Deputy Head of School, Research – Associate Professor Scott Eacott

    Deputy Head of School, Learning and Teaching – Associate Professor Jae Jung

    PGC/HDR Coordinator – Dr Hoa Nguyen

    School Manager – Josephine Holecek 

    School of Humanities and Languages (HAL)

    Head of School (HOS) – Professor Timothy O’Leary

    Deputy Head of School, Learning and Teaching – Associate Professor Stephen Doherty 

    Deputy Head of School, Research – Professor Mina Roces

    School Manager – Dennison Lindberg 

    School of Social Sciences (SOSS)

    Head of School (HOS) – Professor Jan Breckenridge 

    Deputy Head of School, Learning and Teaching – Associate Professor Melanie White

    Deputy Head of School, Research – Associate Professor Elizabeth Thurbon 

    School Manager – Ashleigh Hamilton  

    Centre for Social Research in Health (CSRH) and Social Policy Research Centre (SPRC) 

    Centre Director – Professor Carla Treloar

    Research Director – Professor Kylie Valentine

    Please note face-to-face services are currently suspended.

    In keeping with advice from NSW health, and the additional measures UNSW has adopted to help shape the profile of the COVID-19 epidemic, we are temporarily suspending face-to-face Arts & Social Sciences Student Support services from The Nucleus: Student Hub

    We are still here to support you online and via phone.


    The ADA Student Services staff are on hand to help.

    Faculty Student Services staff provide expert student administration support to our undergraduate and postgraduate coursework students. They are your first point of contact if you are seeking advice on any aspect of admission, enrolment and graduation.

    At the Student Services team can help with: 

    • Admissions
    • Academic Standing
    • Advanced Standing/Credit Transfer
    • Change of Major or Specialisation
    • Cross-Institutional Study
    • Enrolment (or study) advice
    • Enrolment overload
    • Exchange and/or study abroad
    • Faculty forms
    • Faculty rules for undergraduate and postgraduate students
    • Graduation checks
    • Internal program transfers
    • Online Handbook
    • Permissible Timetable Clashes
    • Program leave, deferment and discontinuation
    • Program and course advice
    • Progression checks


    Contact us

    Location: The Nucleus: Student Hub in the Library 

    (Temporarily closed for face-to-face enquiries until further notice)

    Phone: (02) 8936 7005

    Online enquiry: Ask a Question form

    Opening Hours: Monday-Friday, 10am - 5pm

    Grievance Officers are here to support you should you have any course-related complaint that cannot or has not been effectively resolved with your tutor, lecturer, course convenor or Deputy Head of School (Learning and Teaching).

    It is advisable to try and resolve any issues by first reaching out to your tutor, lecturer, or course convenor. If you are unsure who to turn to or you need additional advice, contact your School Grievance Officer.

    Your School Grievance Officer will ensure that your complaint or concern is escalated to the appropriate person in the Faculty and will provide support and guidance at each stage of the complaint process.

    Your Arts, Design and Architecture Grievance Officers are below:

    If you have a course-related complaint, you have a number of options for how you can raise the issue.

    The first option is usually to discuss your problem with your tutor, your lecturer, or the course coordinator. Alternatively, you could seek advice from your School Grievance Officer. If you intend to approach the School Grievance Officer, begin by sending an email.

    What can a Course Convenor help me with?

    Course Convenors play an integral role in the management, conduct, teaching and assessment of a course. Your Course Convenor is responsible for ensuring the quality of UNSW academic programs and supporting student success.

    Contact your Course Convenor if you need help with:

    • Assessment / exam requirements 
    • Textbook requirements 
    • Attendance and participation concerns 
    • Course content 
    • Course profile  
    • Curriculum 
    • Anything else that relates to your specific course

    If you have a course-related complaint and cannot discuss the issue with your tutor and are unsure about who to speak to, you can contact your Course Convenor for assistance.   

    Please contact your relevant school who will be able to direct you to the appropriate Course Convenor:

    • School Art & Design:
    • School of Built Environment: Viki Minarik (email
    • School of the Arts &
    • School of Education:
    • School of Humanities & Languages:
    • School of Social Sciences:

    If you wish to undertake an Honours degree, your Honours Convenor can help determine your eligibility, research topic, and Honours program options.

    For all matters relating to your Honours specialisation, including dispute resolution or concerns regarding your supervision relationship, contact the relevant Honours Convenor listed below:



    Please contact your relevant school who will be able to direct you to the appropriate Course Convenor:

    • School Art & Design:
    • School of Built Environment: Viki Minarik (email
    • School of the Arts &
    • School of
    • School of Humanities & Languages:
    • School of Social Sciences:

    Postgraduate Coordinators

    For all academic matters regarding your research candidature, contact your Postgraduate Coordinator.

    Contact details for each School’s Postgraduate Coordinator are below:


    HDR Administrators

    For all administrative matters related to your research candidature, you may also contact the Higher Degree Research Administration Team.

    Contact details for HDR Administrators are below:

    • HDR Team Leader for Centre for Social Research in Health (CSRH) and Social Policy Research Centre (SPRC): Amy Stansfield (email
    • School Art & Design: Ellen Williams (email
    • School of Built Environment: Rebekah Yee (email
    • School of the Arts & Media: Sally Smythe (email
    • School of Education: Neha Desai (email
    • School of Humanities & Languages: Sally Smythe (email
    • School of Social Sciences: Neha Desai  (email

    Work Integrated Learning (WIL) at UNSW refers to work learning experiences undertaken by students as part of their program of study. WIL enables students to work directly in or with an industry or community organisation to gain real-world experience in preparation for a future career.

    Contacts in the ADA WIL Unit are:

    WIL Manager – Christine Ly
    The WIL Manager is responsible for the operational management and administration of the WIL Unit.  For any queries about support with internships, placements and issues or problems arising in the workplace that require resolution that have not and cannot be addressed by Senior WIL Officers or WIL Administrators, contact the WIL Manager for assistance.

    Senior WIL Officer - Aaron Connolly
    The Senior WIL Officer is responsible for onshore and offshore internships for the entire faculty. If you are interested in undertaking an internship, contact the Senior WIL Officer to determine suitability and placement opportunities.

    WIL Officer, Social Work – DaliaPisk& Robin Webb
    The WIL Officer, Social Work, provides support and assistant for Bachelor of Social Work (Honors) students in preparing for placement and throughout the duration of the two required placements.

    WIL Officer, Education – Claudia Avendano
    The WIL Officer, Education is responsible for overseeing the placement courses for students enrolled in a teaching degree. If you have any difficulties or concerns whilst on placement, contact the WIL Officer, Education for assistance.

    WIL Administrator, Education – Amanda Chau
    The WIL Administrator, Education, supports the WIL Officer, Education in the preparation and coordination for all Education placements.  If you are required to do your Education placement and are unsure how to proceed, contact the WIL Administrator, Education for assistance.

    WIL Administrator, Internships – Heather Tamson
    The WIL Administrator can provide you with information about WIL courses available in the faculty and how to apply.

    WIL Administrator Systems – Danielle Colton
    The WIL Administrator, Systems is responsible for oversight and maintenance of the Placement Management System, InPlace and is the team leader for our Shared Support WIL Assistant team. Any assistance or queries regarding the Placement Management System please contact our WIL Administrator, Systems.

    WIL Assistants – 3 team members
    The WIL Assistants support the WIL Administrator, Systems and are available for general enquiries and assistance with placements. They can advise regarding compliance and eligibility.

    The Technical Resource Centre (TRC) supports the use of specialist IT and Audio Visual (AV) resources and facilities across UNSW Arts & Social Sciences.

    Consultation times with TRC staff are available on request and can be arranged for a mutually convenient time.

    Consultations can cover a variety of IT, AV and web needs ranging from inductions, tutorials and training, tool selection, brainstorming and planning.

    To make an appointment with TRC please contact the IT Service Centre on 9385 1333 or by email with the details of your enquiry.

    Go to TRC website