Student Support Services

University is a unique experience and it can be daunting.

At UNSW, we provide a number of support services for domestic and international students to help you feel supported during your studies.

For a full list of student support and development programs, visit the UNSW Current Students website.


UNSW students in class

Academic skills and support

The Learning Centre at UNSW can help students learn key skills to improve their academic work through a range of resources, workshops and individual consultations. They provide an extensive library of online resources on topics such as essay and report writing, referencing, avoiding plagiarism, grammar and more.

You can discover more on the Academic Skills and Support website.


UNSW Kensington campus

Disability services

If you have a disability, medical condition or difficult personal circumstance that impacts on your study, UNSW Disability Services can offer support and advice.

Visit the Disability Support Services website for more information.


Library shelves

ELISE

ELISE is designed to introduce new students to studying at UNSW. You will learn about important topics such as:

  • how to find and evaluate information
  • the academic writing process
  • plagiarism and how to avoid it
  • your rights and responsibilities as a student
  • services offered on campus

You can access ELISE anytime from the UNSW Library homepage.


Students working in The Hub

The Hub

The Hub is a shared area where students can study, use meeting rooms for group work activities, and access support and development opportunities (e.g. volunteering, peer mentoring, leadership skill development, and student placements).

Visit the Student Support and Development website to find out more about The Hub.


My Guide - An International Student Guide to UNSW Australia

International students

If you are an international student UNSW has a range of services available to you from the time you arrive through to your graduation.

Student Development International at UNSW have developed a comprehensive guide with everything your need to know about studying at UNSW:

My Guide - An International Student Guide to UNSW Australia

Visit the Support for International Students website for more information.


NavigateMe logo

NavigateMe

Navigate your academic and personal uni life through this online personalised quiz tool. NavigateMe will guide you through a series of questions, framed around key aspects of university life. Your answers will create a personalised Action Plan that you can use during your studies at UNSW.

The tool offers immediate help, is easy to access and quick to complete. NavigateMe is also anonymous and available 24/7.

For more information and to create your personalised Action Plan in 3 simple steps visit www.navigateme.unsw.edu.au.


Peer mentoring students meeting on campus

Mentoring

It’s ok to feel a little anxious about starting out at university. Our mentoring and support networks will help you with the transition so you can make the most of your student experience.

Find out more about our Peer Mentoring program.


PELE students in class

Personalised English Language Enhancement (PELE)

The PELE program is a free, 10-week English enhancement program consisting of lectures and tutorials that provides students with an opportunity to improve their English language skills for academic and other purposes.

PELE is open to all students who are studying at UNSW Arts & Social Sciences, but students from non-English speaking backgrounds will benefit most.

Visit the PELE website to find out more.


UNSW Kensington campus

Wellbeing, health and safety

If you need support with your personal life, getting your academic success on track or just want to know how to stay safe - we're here to help. Our services include:

  • free access to UNSW counsellors for students
  • medical and health services
  • bullying
  • anti-discrimination
  • safety and security

Visit the Wellbeing, Health and Safety website to find out more about available services and resources.