Despite a long history of migration to Australia, people from Chinese backgrounds remain underrepresented in disability service use. This project explored families’ experiences using child disability support services to understand how their migration status and cultural expectations about disability and service support affect the way they use services. Data from interviews with families in Sydney found that they were striving to gain good support for their child from formal services. They were reluctant to express any dissatisfaction to service providers, which meant that assertively requesting different support was hard and was culturally inappropriate for many of them. These insights have implications for service provision to migrant populations or to families in East Asian welfare systems.
Social Policy Research Centre (SPRC)
Ying LIU, The Chinese University of Hong Kong