The evaluation of NADA’s Consumer Participation Project assessed the effectiveness of the project to provide support treatment services that undertook to engage in consumer participation.
Under the guidance of a Project Co-ordinator and supported by co-facilitators, the project involved training and relationship building with five AOD treatment services involved in the project and the development and implementation of unique consumer engagement models for each specific service. The evaluation comprised of both qualitative and quantitative arms. Eight-six participants completed the online survey, of which 36% had taken part in the consumer participation training delivered by NADA staff and consumer representatives. In depth interviews were undertaken with AOD service consumers, staff and stakeholders, to fulfil the qualitative component of the evaluation.