Qian Fang's research approaches the study of social policy through the lens of social services Non-Governmental Organisations (NGOs). Her PhD research explored NGO accountability management in Chinese disability service NGOs. Another line of Qian's research examines the interactions between Australian disability services NGOs and migrant clients. She is also interested in high-technology and the implications for social policy.
Qian employs qualitative case study in her current studies. She also conducted quantitative research on pension policy in China. Her research interest focuses on social services NGOs both in China and Australia.
Qian holds a B.A. in Economics, a M.A. in Social Security from Zhejiang University, China, and a Ph.D. in Social Policy from University of New South Wales.